Covid 19 Update
The current pandemic, which is on everyone’s mind, has presented some new challenges for us here at the Regal Ballroom and to all of you (to say the least!). We have felt so encouraged by the spirit and goodwill expressed by our customers and guests alike. With that, we would like to get in front of many of the questions and concerns our customers are expressing.
First, we are receiving quite a bit of activity regarding cancellation policies and what effect the coronavirus situation is having in regard to flexibility with that policy. We are graciously asking all of our guests to please stay calm and wait as the situation is evolving on a daily basis. We are staying optimistic that this summer and beyond will be business as usual, but we are also preparing for other scenarios. We are extremely sensitive to everyone’s needs but must encourage our guests to allow for more information before making a rash decision with their upcoming events.
When the time comes, we will be EXTREMELY mindful of everyone’s needs and handle those concerns with the utmost respect.
We understand our client and customer concerns during this time, but we are optimistic and looking forward to a pleasant and enjoyable event season for all! We are here for you! Our office is open remotely and we will continue to field your calls and emails during the week and weekends as we are trying conduct business as usual but keeping everyone’s safety in mind. Thank you for your patience during this time and please be positive!
Christopher M. Angeli, president